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FAQs

What forms of payment do you accept?

Rebecca accepts credit cards and fund transfers via Square.

How should I prepare for my initial consultation?

It will depend on the reason for you appointment and whether the appointment is a home visit or virtual consultation. After your appointment is confirmed, you will receive information with details on how to prepare. 

What is your follow-up policy?

All consultations include 2 weeks of follow-up support by secure messaging. Rebecca responds to all messages within 24 hours. If additional care is needed, a follow-up appointment must be scheduled. 

What is your cancellation policy?

If you cancel within 24 hours of the appointment start time, you will be charged a $50 cancellation fee. 

Can a Lactation Consultant help with bottle skills?

Yes! Many breast/chestfeeding families use bottles to feed their babies at some point in their feeding plan. Some families face issues such as bottle refusal or bottle aversion. Rebecca has taken additional training courses on bottle feeding and bottle refusal, and can help families navigate these issues. 

Bottle consultations can be conducted in your home or virtually. 

All bottle consultations include: 

  • A full assessment of your baby's oral function and feeding history to help determine factors that may be contributing to bottle difficulties. 

  • Individualized bottle recommendation. 

  • Creation of a care plan with individualized exercises to improve your baby's bottle skills, and instructions on introducing (or re-introducing!) the bottle. 

Can you help with tongue-tie?

Yes! Navigating treatment of tethered oral tissues (such as tongue-tie and lip-tie) can be complex and overwhelming. Rebecca has taken numerous additional training courses on tethered oral tissues and has assisted many families with this issue. She can provide you with support and guidance throughout the entire process. 

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